Improve your business by spending time in the field. Knowing the day-to-day from a corner office (high level only) is not the same as experiencing it. Work the mailroom, help setup and attend events, crunch numbers in accounting, ride along with a first responder, help dig a ditch…. experience whatever you employ others to do now and again.
‘Hands on’ helps formulate better business strategy as well as provides insights on improvements, cost savings and new opportunities, not to mention helps solidify staff respect and rapport.